JAPEX

Rider Support Program

Rider Support Program Participation Conditions

Conditions for participation

1) MFJ competition licenses are as follows:
Motocross / Enduro / Supermoto / Trials / Road Racing

The following licenses are not included:
Race official instructor license, pit crew license, enjoyment license

If you are running a riding school, please consider providing instructor support from our certified instructors.

2) The benefit period is the same as the license validity period, from April 1st to March 31st of the following year.

3) Applicable boots

  • Motocross → SG-12, Fastback, Edee Pro, etc.
  • Enduro → SG-12, Fastback, etc.
  • Supermoto → SG-12, Fastback, Cipher J, etc.
  • Trial → Balance Extreme etc.
  • Road racing → GP-1, G-RS, etc.

Participation process

1) Fill out the application form with the required information and attach a photo of your valid license card.

2) We will complete the approval process within approximately one week (excluding holidays) and notify you of the results by email. Please note that you will not be able to use the benefits until the approval process is complete.

3) Add the eligible product to your cart at the Japex Store and the discount will be applied to your purchase.

Support Content

We will support you with a 10% discount on up to three pairs of Gaerne competition boots per year.

FAQ

What steps do I need to take to receive the discount?

To receive the discount, you must first apply using the application form .
We will review your application and once approval is complete, the discount will be applied.

What licenses are covered by the support program?

This applies to "competition licenses (excluding enjoyment licenses)" issued by the Motorcycle Federation of Japan (MFJ).
Please note that the following licenses are not included:
・Competition License (Enjoy)
・Sports instructor license
・Pit crew license

What products are eligible for the discount?

Gaerne competition boots in the licensed category are eligible for a discount at this store. You will receive a 10% discount on your purchase.

Is there an expiration date for the benefits?

Yes, the validity period is from April 1st to March 31st of the following year.

Can I use this offer multiple times?

No, you may purchase up to three pairs of Gaerne competition boots from this store that fall under the license category during the promotion period.
*This does not apply to size adjustments.
After the period ends, you will be able to use the benefits for another year (April 1st to March 31st of the following year) by reapplying with a valid license for the following fiscal year and undergoing approval procedures at our company.

Can I apply if my racing license has expired?

You cannot apply with an expired license. Please prepare a valid license before applying.

Can I use this coupon in conjunction with other coupons?

No. Unfortunately, this coupon cannot be used in conjunction with other coupons.

I'm not getting a special discount.

You must be logged in to the Japex Store using the email address you provided when you were approved for the Rider Support Program.
Please double check that you are logging in with the correct email address.

How long does it take to be approved after applying?

Please note that our approval process takes approximately one week (excluding holidays), and you will not be able to use the benefits until the approval process is complete.

Can I return or exchange the product?

Yes. However, exchanges are only possible if the item is in stock at the time of exchange. Please complete the exchange procedure here .